Our Policy Information
CC Designs
We founded CC Designs with one goal in mind: giving our customers the best shopping experience we possible can. To do so, we’ve designed our store policies to make sure our clients have a fair, rewarding and enjoyable shopping experience whenever they come to CC Designs. Read our policies below and don’t hesitate to contact us with any questions.
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-Payment is due at the time your order is placed. If you have not paid your order is not placed.
-Custom Order Designs require prepayment. No payment no design.
-NO RETURNS, I am unable to resell and item after it has been sold.
-Shipping is not included in the prices, If you would like shipping it will be an addional fee. Shipping fees vary on weight and distance.
-Orders can be picked up in Dundalk to avoid shipping fees.
-All orders must be picked up within 60 days. Orders not picked up will go back into stock. No refunds
-Last Day to place custom orders for Christmas is Nov 5th, Last Day for orders for Christmas delivery is Nov 30th. No Exceptions
-Orders will be completed with in 10 business days after payment is received. Unless stated otherwise when placing the order. Christmas times vary.
-We are not responsible for lost or broken tumbler after they are in your possession.
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If you have any questions please let me know.